Frequently Asked Questions
Everything you need to know about shopping with ZanduCare.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 15-day easy return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select locations.
How do I find the right size?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters to help you find your perfect fit. We recommend checking this before placing an order.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of the country, depending on your location.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight variations may occur.